About Our TeamWe are located here in Austin, and ready to help you out in what you need!
Owner/Tech Phil has been a tech most of his life. He worked for IBM for over 10 years, and 7 years at Northrop Grumman. He got his start working for a local shop doing software unlocks on Nextel phones. He started Austin Cell to give great cell phone repair service to the Austin TX area.
Customer Service/Corporate Manager Nina has been with Austin Cell since 2014, she has helped thousands of customers with great service and handles corporate clients with large orders of devices that need to be repaired.
We do our best to get your device done the same day in most cases. If we need to order parts we generally can get it the same day we can get the parts in.
We keep a close eye on new tools and products both here and in China for doing repairs. We talk with people in China over Skype and have a great working relationship with them.
We try and keep up with the newest devices from Apple, Samsung and Nokia. There are always new things, we love it when people bring by prototypes. We are great at keeping secrets. 🙂
We call, text, or email you when your device is ready or if there are unexpected delays. Once your product is done we call on Sundays or Mondays to remind you that your device is ready.